FAQ
Do you ship internationally?
We only ship to the United States at this time.
When can I expect to receive my order?
- Regular items: Orders are typically processed within 3 - 4 business days.
- Pre-order items: Please allow up to 14 additional days for production before shipping.
We strive to get your order to you as quickly as possible and will send an e-mail confirmation once your order is on its way.
If you have additional questions regarding your order, please email info@joojstudio.com
Will my order come with tracking?
Yes, a tracking number will be sent to you once your order has been processed.
What is your return policy?
All sales of original art are final.
For all other items, please email info@joojstudio.com and we will be happy to assist you.